Wean Green has the best customer service EVER. Very accommodating. I love their products, too!
We do love how well the items seal once lids are secured. The downfall is lids snapped at the gasket. The second downfall was replacement lids were out of stock. Patty came though using Facebook messaging, notified me when the lids were in. I ordered extras!
A couple of my lids have broken so I was glad to be able to replace them at a reasonable cost.
The gaskets are disappointing because they puncture easily. I inadvertently sliced through one with a knife before I found out not to use sharp objects and despite my being very careful with the subsequent ones, I've punctured another one. Unfortunately you cannot purchase just the gaskets for replacement, you need to buy a whole new lid (actually several at a time) which kind of defeats the "no single use plastic" that is promoted.
These lids are ideal for people with arthritis in their hands. I am very pleased. A big thank you to the team for your help!